Privacy Policy
Note: The Car Buyers does not sell, rent, or share your personal information, including your mobile phone number or SMS consent, with third parties or affiliates for their marketing or promotional purposes.
At Portland Car Buyers LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Request a cash offer for your vehicle.
- Contact us by phone, email, or through our online forms.
- Schedule a vehicle pickup or towing service.
- Request information about our services.
The information we may collect includes:
- Full name
- Phone number
- Email address
- Vehicle information (make, model, year, VIN, mileage, condition)
- Pickup address
- Any additional information you choose to provide
We may also automatically collect certain non-personal information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
This information helps us improve our website and provide a better user experience.
How We Use Your Information
Portland Car Buyers LLC may use your information to:
- Respond to your inquiries.
- Provide vehicle purchase quotes.
- Schedule towing and vehicle pickup.
- Process vehicle transactions.
- Improve our website and customer experience.
- Communicate updates regarding your request.
- Prevent fraud and maintain website security.
- Comply with legal obligations.
SMS Privacy Statement
If you provide your mobile phone number and choose to receive text messages from Portland Car Buyers LLC, you consent to receive SMS communications regarding vehicle quotes, appointment scheduling, pickup updates, and customer service.
Message frequency may vary depending on your interactions with us. Standard message and data rates may apply based on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.
Portland Car Buyers LLC does not sell, rent, or share your personal information, including your mobile phone number or SMS consent, with third parties or affiliates for their marketing or promotional purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
Information Sharing
We respect your privacy and do not sell your personal information.
We may share information only when necessary:
- With trusted service providers who assist in operating our business.
- To comply with applicable laws or legal processes.
- To protect the rights, safety, and property of Portland Car Buyers LLC.
- During a business transfer such as a merger or acquisition, where permitted by law.
All third-party service providers are expected to maintain appropriate confidentiality and security standards.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide requested services.
- Complete vehicle transactions.
- Meet legal, accounting, or regulatory requirements.
- Resolve disputes and enforce our agreements.
When information is no longer required, we securely delete or anonymize it where appropriate.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information.
- Correct inaccurate information.
- Request deletion of your personal information.
- Request limitations on certain processing activities.
- Withdraw consent where applicable.
- Opt out of marketing communications.
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites for your convenience. Portland Car Buyers LLC is not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to remove it promptly.
Changes to This Privacy Policy
Portland Car Buyers LLC may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page along with the revised effective date. We encourage you to review this Privacy Policy regularly.